Privacy Policy
How does the Viva Medical use the information I provide?
We use the personal information provided by you to facilitate the provision of medical services that you consent to receive. We also use this information for payment and Medicare processing. At no point will any payment details be shared with a third party or communicated via email.
Viva Medical will not sell or give away your personal information to any other person, company or organisation, unless:
- It is required by law, or;
- You expressly agree to us giving out your information.
Information Security
Viva Medical has modern and robust security measures in place to protect your information from loss, misuse, and alteration. We are constantly reviewing and upgrading these security measures to ensure the very best protection for you.
IP Addresses
When a user subscribes to digital content on the Viva Medical website, our computers and associated systems may record their IP address. In the event that we detect fraud or abuse of our program or our website and computers, we may use the IP address of the offender to take action against them. Ultimately this ensures greater protection for you and your personal information.
Cookies
A cookie is a piece of data stored on a user’s computer hard drive, containing information about that user. A cookie can only be accessed across the Internet by the website that placed it there. Your computer makes the decision to deliver the cookie. Because of this, it is critical that your antivirus and anti-spam software is up to date. Cookies are used by the Viva Medical website to add functionality and security.
You may choose to reject a cookie that the Viva Medical website attempts to place on your computer, however, you may then be limited in your use of some areas of the site. The use of cookies in this way is widespread and commonly accepted as best practice in an online environment.
Medical information and health updates
The widely accepted definition of spam is unsolicited commercial email, or in other words, an email of a commercial nature that the recipient does not want. Viva Medical will never send any unsolicited email communication. This is because when you subscribe to Viva Medical, you must expressly agree to allow us to send you an email. We respect your time and attention. We endeavor to send only relevant information and guarantee that you will receive no more than one email per month.
We use a third-party automation service to manage our marketing emails and as such, each email we send to you contains a link at the very bottom allowing you to unsubscribe. If you have received unwanted email sent from Viva Medical, or purporting to be sent from Viva Medical, please contact us immediately.